Setup App Password for 365

By | January 16, 2021

What is it?

Due to increased security on the 365 platform, you have two choices when accessing your mail, calendar, and contacts on your iOS devices.

  1. Switch to the Outlook App and stop using the built-in Apple apps. You will log in with your work password and use Multi-factor Authentication.
  2. Continue to use the native Apple apps for mail, calendar, and contacts. In this case, you will need to generate an “App Password”.

Create an App Password:

  1. From each iOS device go to
  2. Log in with your Microsoft 365 username (not your email address) and your password.
  3. Click “Create” > Enter a name for the device you are setting up > Copy the password that is generated.
  4. Go to Settings > Mail > Accounts > Tap your work account > tap on “Account + your email address” (top) > Paste the App Password into the Password field > Save.
  • Each App Password should only be used once per device
  • Never expire
  • Cannot be viewed after initial creation