Category Archives: Instructions

Dell Proximity Sensor.

Dell has added a feature on laptops that can make them act a bit strange. The proximity sensor watches you at all times. When you turn away it locks your PC. To turn this off go to Start Menu > Dell Optimizer > Proximity Sensor > Disable it.

Open Database Connectivity

Open Database Connectivity (ODBC) is designed to expose database capabilities via SQL. It improves the analytics process by giving users real-time access to data from multiple sources. Data can be transformed, within applications such as Excel and PowerBI, into reports and dashboards. Excel macros and scripting languages like PowerShell can automate the creation and distribution… Read More: Open Database Connectivity »

Web Searching 101

Boolean search Utilizes special words or symbols to limit, widen, or define the scope of your search. These include: AND, OR, NOT, and NEAR, as well as the symbols + (add) – (subtract) ” ” (quote). Boolean Operator Symbol Explanation Example AND + All words must be present in the results football AND nfl OR Results can include any… Read More: Web Searching 101 »

Searching in Outlook

To access the advanced search tool: Go to Search (Tab) > Search Tools > Advanced FindUse: AND, NOT, OR, <, >, =, operators (must be typed in all CAPS) to refine your search..

Setup App Password for 365

What is it? Due to increased security on the 365 platform, you have two choices when accessing your mail, calendar, and contacts on your iOS devices. Switch to the Outlook App and stop using the built-in Apple apps. You will log in with your work password and use Multi-factor Authentication. Continue to use the native… Read More: Setup App Password for 365 »

Call Forwarding

Cellular Call Forward (The phone will not ring): *72 & Number forwarding to Disable *72 0 No Answer Call Forward (Unanswered calls are forwarded):  *71 & Number forwarding to Disable *71 0 Vonage From the Vonage App: Tap the top left Icon > Settings > Call Settings > Call Forwarding > Select “Forward All Calls”… Read More: Call Forwarding »

Vonage Fax

Setting up the account: Each user who will be using the fax needs to be added to the Vonage portal by the administrator. These people do not necessarily need to have assigned Vonage extensions, as the fax permissions are assigned using the person’s email address. Up to 6 users can be assigned permission to receive… Read More: Vonage Fax »

Microsoft 365 Username Change

When signing into Office 365 it is important to go to www.office.com first. Here you can download software, access cloud based apps, but more importantly, you will setup two-factor verification.

OneDrive 101

OneDrive is your new cloud-shared storage directory that supports hundreds of file types. Access OneDrive: Go to office.com and logon. Click on the “Waffle” icon at the top left > click on OneDrive. From this location, you can upload files, create folders and share information with coworkers and clients. Office.com is the most accessible place… Read More: OneDrive 101 »

Office 365 Sign in process

When signing into Office 365 it is important to go to www.office.com first and sign in. Here you can download software, access cloud based apps, but more importantly, you will setup multi-factor authentication.

Username update

On your iOS device: 1) On iOS 14 go to Settings > Mail > Accounts On iOS 13 go to Settings > Passwords & Accounts 2) Tap on the email account you need to update > Tap Account at the top 3) Enter your new username > Done   On your PC: 1) If out… Read More: Username update »

Microsoft Teams 101

Teams is a great tool for real-time collaboration.  It allows your office to call, chat and meet one place. Chats are persistent and can be secured to limit access.

Restore Missing Data

If your data is stored on a Windows server it is preserved for a limited time by a service called Shadow Copy. To access these files: Open File Explorer > Navigate to the original location of the data you want to recover. Right-click in the open space of the folder > choose Properties > Previous… Read More: Restore Missing Data »

Multiple GPU Best Performance

Workstation class laptops usually have two GPUs. The onboard Intel integrated GPU and a dedicated NVIDIA  graphics card. When this is the case you need to make sure that your high-performance applications use the NVidia GPU, rather than the low-performance Intel integrated GPU. To ensure optimal application performance make the following adjustment:

FileBrowser 101

Editing Files in Another App Remember that FileBrowser can preview a variety of file formats such as Excel, PDF & Word. If you tap on the file in FileBrowser, it will open in preview mode. If you want to edit it in another app, Do Not preview, Do Not tap on the file name. Tap… Read More: FileBrowser 101 »

Grammarly

Grammarly is a writing assistant that can spell-check your web-based content as you write. It can be loaded as a firefox browser plugin for free. It offers advanced functionality, with a monthly subscription, to evaluate your writing in the areas of tone, engagement, clarity, and grammar.

VidAngel

Ever want to watch a movie with your kids without them getting too scared or without the profanity and sexual scenes? This subscription based app works with your existing streaming apps. It can filter out content with very granular options.

Newforma Tasks

Newforma has a task tracking and accountability feature that covers your team as well as external vendors on your projects. File attachment and markup, Mobile and web access are all built into the system.

Avoiding Cyber Fraud

Tips, from the FBI, to avoid becoming a victim of cyber fraud: Do Not Do not give unknown, unverified persons remote access to devices or accounts. Do not communicate with unsolicited email senders. Do not act in haste. Criminals create a sense of urgency to produce fear and lure the victim into immediate action.

Battery Life & Lifespan

There is a great deal involved in maximizing the performance of your laptop or phone battery. GPS, Temperature and screen brightness all play a role. This Page from Apple details how to optimize each device.

Newforma Shared Folders

Did you know that you can use Newforma to share folders on the network with outside vendors and clients? Shared folders create an online space where internal and external team members can access and share project files. This has a number of advantages over products such as Dropbox (which is a violation of some client… Read More: Newforma Shared Folders »

Freeze your credit

Freezing your credit is the best way to prevent identity theft. When your credit is frozen, no business can check it, and therefore will not allow new accounts to be opened in your name. When you need to open a new account, buy a car or home you can unfreeze your credit for a specified… Read More: Freeze your credit »

High Quality Voice Calls

Your iPhone is capable of making higher quality voice calls with VoLTE. The quality improvement comes from increasing the bandwidth used to carry your voice, relative to a traditional cellular call. To enable this go to Settings > Cellular > Cellular Data Options > Enable LTE > Select Voice & Data

OneNote

OneNote is a virtual notebook, with incredible search capabilities, that synchronizes across all your devices and between multiple users in real time. A universal platform, it works on Windows, Mac, iOS, Android, and Online. Everything is stored as a separate element so markups can be removed, files or images can be saved or moved. Pages… Read More: OneNote »

Clear your iOS Device

This will destroy all data. Backup your data. From the iOS device to be reset: 1 Go to Settings > Tap your name at the top > iCloud > Turn Find My iPhone / iPad Off 2 Enter your Apple ID password when prompted 3 Next go to Settings > General > Reset 4 Choose… Read More: Clear your iOS Device »

KeePass 101

KeePass is a password manager that is not cloud-based. It creates an encrypted local database that can be stored on a single Mac, PC, office network or any mobile device you choose. It is only accessible with the master key and can be accessed by multiple users simultaneously. It will also auto-type your username and… Read More: KeePass 101 »

Hard Reset iPhone X

When you iPhone is not performing normally a hard reset may help: Press and quickly release the Volume Up button Press and quickly release the Volume Down button Press the Side button, and hold until the display suddenly goes dark (10 seconds).

Installing Ajera Expense

1) Open the email from your accounting department and click on the link that looks like: https://something/deltektouch/ajera/expense/ajerashared/backend/ajeraurl.php Click ok if you see this error 2) Click Open 3) Install the App 4) Open the App & accept terms (at the bottom) 5) When you get here, stop. Go back to the email with the link… Read More: Installing Ajera Expense »

Credit Reports

By law, the three credit reporting agencies- Equifax, Experian and TransUnion- are each required to provide you with one credit report each year at no cost. This means that you can run your report for free up to three times a year (once with each reporting agency). The best way to do this is to… Read More: Credit Reports »