Author Archives: Hayden Graham

How a SharePoint Hub Site Affects Search

A hub site is a logical container that influences search behavior.  Where your search begins Search scope  Hub site  All sites in the hub  Hub‑connected site  That site only  Hub‑connected site (custom scope set)  Hub or Tenant  Home site  Tenant 

Force a Shortcut to Open in a Specific Browser

To force a shortcut to open in a specific browser, you can create the shortcut in this format: “Application path” space URL Chrome “C:\Program Files\Google\Chrome\Application\chrome.exe” https://www.apple.com

Comparing AI Tools: ChatGPT vs. Microsoft Copilot

These free AI tools offer tremendous value, by enhancing productivity and providing innovative solutions to complex problems. Both tools leverage the powerful GPT-4 model created in September of 2021, but they offer different features and functionalities. Let’s dive into a comparison to understand their strengths and unique capabilities.

Microsoft Groups Explained

Microsoft now has 6 types of groups! How do you know which type to use? Below are descriptions of each. Microsoft 365 Groups are used for collaboration between users, both inside and outside your company. They include collaboration services such as SharePoint and Planner. Microsoft Teams uses Microsoft 365 Groups for membership. Shared mailboxes are used… Read More: Microsoft Groups Explained »

Multi-factor authentication

Multi-factor authentication (MFA) is an authentication technique that requires a user to present at least two factors that prove their identity. Something you know: A password. Something you have: A cellphone or keycard that can verify your identity. Something you are: Fingerprints or some other biometric data.

Dell Proximity Sensor.

Dell has added a feature on laptops that can make them act a bit strange. The proximity sensor watches you at all times. When you turn away it locks your PC. To turn this off go to Start Menu > Dell Optimizer > Proximity Sensor > Disable it.

Open Database Connectivity

Open Database Connectivity (ODBC) is designed to expose database capabilities via SQL. It improves the analytics process by giving users real-time access to data from multiple sources. Data can be transformed, within applications such as Excel and PowerBI, into reports and dashboards. Excel macros and scripting languages like PowerShell can automate the creation and distribution… Read More: Open Database Connectivity »

Web Searching 101

Boolean search Utilizes special words or symbols to limit, widen, or define the scope of your search. These include: AND, OR, NOT, and NEAR, as well as the symbols + (add) – (subtract) ” ” (quote). Boolean Operator Symbol Explanation Example AND + All words must be present in the results football AND nfl OR Results can include any… Read More: Web Searching 101 »

Dell Latitude 7400 2-in-1

Performance: 8930 CPU / 1058 GPU Dimensions: 12.6″ x 8″ x 0.6″ – 3.3 lbs – Display: 14″ 1920×1080 Cost: ~$2670 Special Features: Cell Modem & Wacom Tablet

Creating PDF Forms

A document can be easily converted to a fillable PDF form using either Adobe Acrobat Pro DC or Bluebeam Revu eXtreme (this feature is not available with Revu CAD or Revu Standard). If you are starting with a Word or Excel file, first convert that to a PDF, then follow these instructions:

File Format & Missing Data

When collaborating on a document in the cloud, it is advisable to use common fonts. A custom font loaded on your local computer will be replaced when the recipient either does not have the font installed or opens the file in their browser-based Apps. This can lead to substantial changes in the layout of the… Read More: File Format & Missing Data »

Keyboard Shortcuts

Using keyboard shortcuts will greatly enhance your productivity. Ctrl + Action Ctrl + Action Ctrl + Action b Bold c Copy a Select all u Underline x Cut z Undo i Italic v Paste y Redo

Searching in Outlook

To access the advanced search tool: Go to Search (Tab) > Search Tools > Advanced FindUse: AND, NOT, OR, <, >, =, operators (must be typed in all CAPS) to refine your search..

Setup App Password for 365

What is it? Due to increased security on the 365 platform, you have two choices when accessing your mail, calendar, and contacts on your iOS devices. Switch to the Outlook App and stop using the built-in Apple apps. You will log in with your work password and use Multi-factor Authentication. Continue to use the native… Read More: Setup App Password for 365 »

Call Forwarding

Cellular Call Forward (The phone will not ring): *72 & Number forwarding to Disable *72 0 No Answer Call Forward (Unanswered calls are forwarded):  *71 & Number forwarding to Disable *71 0 Vonage From the Vonage App: Tap the top left Icon > Settings > Call Settings > Call Forwarding > Select “Forward All Calls”… Read More: Call Forwarding »

Vonage Fax

Setting up the account: Each user who will be using the fax needs to be added to the Vonage portal by the administrator. These people do not necessarily need to have assigned Vonage extensions, as the fax permissions are assigned using the person’s email address. Up to 6 users can be assigned permission to receive… Read More: Vonage Fax »

Verizon Call Filter

For Verizon customers, this app does a good job of blocking unsolicited calls. It provides real-time alerts and automatically blocks known offenders. The$3 subscription is not necessary for the basic level of protection. Download

Microsoft 365 Username Change

When signing into Office 365 it is important to go to www.office.com first. Here you can download software, access cloud based apps, but more importantly, you will setup two-factor verification.

iOS Database issues

After updating your iOS you may experience issues such as: Attachments not downloading. Calendar invites showing up as .ics files. Contact searches running very slow. Unread items showing incorrect count. Email downloading only the first few lines.

OneDrive 101

OneDrive is your new cloud-shared storage directory that supports hundreds of file types. Access OneDrive: Go to office.com and logon. Click on the “Waffle” icon at the top left > click on OneDrive. From this location, you can upload files, create folders and share information with coworkers and clients. Office.com is the most accessible place… Read More: OneDrive 101 »

Office 365 Sign in process

When signing into Office 365 it is important to go to www.office.com first and sign in. Here you can download software, access cloud based apps, but more importantly, you will setup multi-factor authentication.

Username update

On your iOS device: 1) On iOS 14 go to Settings > Mail > Accounts On iOS 13 go to Settings > Passwords & Accounts 2) Tap on the email account you need to update > Tap Account at the top 3) Enter your new username > Done   On your PC: 1) If out… Read More: Username update »

Jabra Engage 75

Wireless headsets can be a great enhancement to your daily productivity. The Jabra Engage 75 connects to your PC, Mobile and desk phone. For those that travel the Jabra Evolve2 85 is a great over the ear solution.

Microsoft Teams 101

Teams is a great tool for real-time collaboration.  It allows your office to call, chat and meet one place. Chats are persistent and can be secured to limit access.

Restore Missing Data

If your data is stored on a Windows server it is preserved for a limited time by a service called Shadow Copy. To access these files: Open File Explorer > Navigate to the original location of the data you want to recover. Right-click in the open space of the folder > choose Properties > Previous… Read More: Restore Missing Data »

Multiple GPU Best Performance

Workstation class laptops usually have two GPUs. The onboard Intel integrated GPU and a dedicated NVIDIA  graphics card. When this is the case you need to make sure that your high-performance applications use the NVidia GPU, rather than the low-performance Intel integrated GPU. To ensure optimal application performance make the following adjustment:

Connect a mouse to your iPad

Beginning with iOS 13 you can connect a Bluetooth mouse or Bluetooth keyboard & mouse combo to your iPad. Here are the steps: Go to settings > Accessibility > AssistiveTouch > Devices > Bluetooth Devices Place your device in pairing mode and select it from the iPad menu. Go back to AssistiveTouch and turn it… Read More: Connect a mouse to your iPad »

FileBrowser 101

Editing Files in Another App Remember that FileBrowser can preview a variety of file formats such as Excel, PDF & Word. If you tap on the file in FileBrowser, it will open in preview mode. If you want to edit it in another app, Do Not preview, Do Not tap on the file name. Tap… Read More: FileBrowser 101 »

Grandparent Scam with a Twist

The “Grandparent Scam” is a particularly disturbing scam perpetrated on the elderly. The criminal contacts the Grandparent, pretending to be a grandchild in trouble with the law or in desperate need of cash for a medical bill. They then claim that the matter cannot be discussed with other family members (red flag). Victims report receiving… Read More: Grandparent Scam with a Twist »