Category Archives: Instructions

Preview Panes

When a user has the preview pane turned on in Windows Explorer, they cannot rename or move files. This is because, unlike the thumbnails generated for photos, the OS does not release the current file after opening it and generating the image. The OS then falsely reports that the file is locked by someone for… Read More: Preview Panes »

Embedding Images

When sending images from your iPhone you can choose whether they are sent as attachments or embedded in the message. This is determined by the format of the email itself. If the email format is text the photos will be sent as attachments if the email is HTML the images will be embedded. Nowhere in… Read More: Embedding Images »

Family Internet Safety

Keeping your family safe on the Internet is a moving target. The Internet brings technology into our lives, but like the Gutenberg Press, its original purpose has been corrupted. If left unchecked, it will influence the very character of your children. To this end, I have a number of technologies and insights that can aid… Read More: Family Internet Safety »

Add Exchange Email

To add your work account to your iOS device: Go to Settings > Passwords & Accounts Add Account > Choose Exchange Enter your email address and a description of your choosing At the next prompt select “Configure Manually” Enter your Windows password You will need to enter the Server, Domain and Username provided to you

IFIXIT

A great website that walks you through complicated repairs. They have detailed manuals and sell tools and parts to fix may items including iOS devices.

Prepare for Service

When your iPhone or iPad goes to Apple for service, it is possible the data on your device can be lost. To ensure it’s recovery and a successful repair please do the following before we pickup your device: 1) Backup your Device It is possible Apple will replace your device so be sure to have… Read More: Prepare for Service »

FileBrowser

To access company files on your iOS you will need to have the VPN client setup and have “FileBrowser”  installed and configured in advance. To connect: Go to Settings>VPN>and turn it on. If prompted enter your Windows password. Once connected you will see “VPN”at the top of your device. Open the FileBrowser app and click… Read More: FileBrowser »

Strong Passwords

How To Choose Good Passwords From Symantec: http://www.symantec.com/connect/articles/simplest-security-guide-better-password-practices Let’s begin with what NOT to do when choosing passwords. No Dictionary Words, Proper Nouns, or Foreign Words Password cracking tools are very effective at processing large quantities of letter and number combinations until a match for the password is found, as such users should avoid using… Read More: Strong Passwords »

FBI: Reporting scams

Individuals who believe they may be a victim of an online scam (regardless of dollar amount) can file a complaint with the IC3 at www.ic3.gov.To report tech support scams, please be as descriptive as possible in the complaint including: Name of the subject and company. Phone numbers and email addresses used by the subject. Websites… Read More: FBI: Reporting scams »

iOS SD Card Reader

Insert SD Card into the reader and connect it you your iOS device. The Photos app should open immediately and display the photos on the card. If not open Photos and tap on Import at the bottom.  Choose individual photos then Import or Import All. You will see “import complete”, click “keep” if you want… Read More: iOS SD Card Reader »

Remove from iCloud

From the iOS device to be removed: Go to Settings > Tap your name at the top > iCloud > Turn Find My iPhone / iPad Off Enter your Apple ID password when prompted From a second iOS device on the same account: Go to Settings > Tap your name at the top > at… Read More: Remove from iCloud »

App Unsubscribing

Subscribing happens when you make your initial purchase. Apple makes this very easy. Ever try to unsubscribe? Slightly less intuitive. On your iOS device go to the App Store App. Click Featured in the menues then scroll all the way to the bottom. Click on your apple id and choose “View Apple ID” Toward the… Read More: App Unsubscribing »

Restrictions

You can lock down any iOS device to practically no functionality. Here I will cover some of the basics to protect your kids. To begin review these steps from Apple to Turn on restrictions It is best to think of the apps as a book with hidden chapters. Many are portals to content you will… Read More: Restrictions »

Search Slowness

A few users have mentioned contact searches taking longer that usual or new contacts missing from their mobile. This seems to have started after a resent update. I have 2 solutions. 1)    Use spotlight search. This is a separate index and does not have the same slowness as contacts. Access spotlight search from the app… Read More: Search Slowness »

Remote Desktop setup

To setup Remote Desktop on your Mac you will need the IP address of your office PC and work Domain. To install remote desktop: Search the App Store for “Remote Desktop” Install the app “Microsoft Remote Desktop” Download from App Store Open the app >click “+” Menu (Top) > Choose “Desktop” In the PC Name field… Read More: Remote Desktop setup »

Limit Data on iOS

Useful for international travelers(also saves battery life) disable the following: Background App Refresh: Settings > General > Background App Refresh Cellular data for automatic downloads: Settings > iTunes & App Store > and tap the Use Cellular Data switch to turn off. Cellular data for Safari‘s reading list: Settings > Safari > Use Cellular Data… Read More: Limit Data on iOS »

4K Monitors & TVs

Resolution Comparison 4K monitors are taking over, but there are a number of pitfalls when implementing them. Video cards: Even a lightweight card a NVidia Quadro NVS 295 (Passmark 103) will let you run at 4K resolution, but the PC is unusable. A more typical production card used by our architecture clients is the NVidia Quadro… Read More: 4K Monitors & TVs »

Clean install MAC OS X

Be sure you have a full backup as this will destroy all data on the drive. Reboot and when you hear the bong press and hold Option. Click the drop down menu Choose Network > select your wifi network and connect to it. Press Command+Option+R. OS X Utilities will download and launch. Choose Disk Utility… Read More: Clean install MAC OS X »

PBX hacked

Make sure your phone vendor has a secure pin setup in your PBX, the strongest possible with more than 4 digits would be great. Also consider blocking international service through your carrier if you do not need it. Below is an example of what can happen. Someone gained access and had our calls being forwarded… Read More: PBX hacked »