Author Archives: Hayden Graham

Hard Reset iPhone X

When you iPhone is not performing normally a hard reset may help: Press and quickly release the Volume Up button Press and quickly release the Volume Down button Press the Side button, and hold until the display suddenly goes dark (10 seconds).

SketchUp Make is Illegal

Sketchup Make is a free version of SketchUp, however, the license is not for commercial use. Employees of our clients will often unknowingly request that we install software that has similar limitations. These requests are not intended to do harm, but they can be costly.

FBI: Internet of Things Devices

Common Internet of Things Devices May Expose Consumers to Cyber Exploitation In conjunction with National Cyber Security Awareness Month, the FBI is re-iterating the growing concern of cyber criminals targeting unsecure Internet of Things (IoT) devices. The number of IoT devices in use is expected to increase from 5 billion in 2016 to an estimated… Read More: FBI: Internet of Things Devices »

Installing Ajera Expense

1) Open the email from your accounting department and click on the link that looks like: https://something/deltektouch/ajera/expense/ajerashared/backend/ajeraurl.php Click ok if you see this error 2) Click Open 3) Install the App 4) Open the App & accept terms (at the bottom) 5) When you get here, stop. Go back to the email with the link… Read More: Installing Ajera Expense »

Preview Panes

When a user has the preview pane turned on in Windows Explorer, they cannot rename or move files. This is because, unlike the thumbnails generated for photos, the OS does not release the current file after opening it and generating the image. The OS then falsely reports that the file is locked by someone for… Read More: Preview Panes »

FBI: Internet-Connected Toys

Consumer Notice: Internet-Connected Toys Could Present Privacy and Contact Concerns for Children The FBI encourages consumers to consider cyber security prior to introducing smart, interactive, internet-connected toys into their homes or trusted environments. Smart toys and entertainment devices for children are increasingly incorporating technologies that learn

Tasks

Create, update & resolve tasks, add images, reassign and get an overview of upcoming tasks using the app. Here is an example of a task that has images attached:

iOS: Profile Hack

There is an extremely nasty hack that will brick your iOS device if you let it in. It installs itself as a Profile on your device.  In one particular instance, we discovered the Profile was named “Emergency Alerts” and had been allowed by the user clicking on a popup link that indicated these would help… Read More: iOS: Profile Hack »

Server Storage

When specifying storage for a server-class machine, it’s important to understand that the drives within the system will be running 24/7 for the next 4-5 years. Because of this, the equipment used must be highly reliable. In order to enhance this reliability and fault tolerance, as well as the performance, various RAID (Redundant Array of… Read More: Server Storage »

FBI: Business E-mail Compromise

Business E-mail Compromise E-mail Account Compromise The 5 Billion Dollar Scam This Public Service Announcement (PSA) is an update to Business E-mail Compromise (BEC) PSAs 1-012215-PSA, 1-082715a-PSA and I-061416-PSA, all of which are posted on www.ic3.gov. This PSA includes new Internet Crime Complaint Center (IC3) complaint information and updated statistical data as of December 31,… Read More: FBI: Business E-mail Compromise »

Informed Delivery

This app allows users to digitally preview the exterior of inbound mail and track packages sent in the past week. Records are not created until you signup for the service, which requires detailed information about your finances for verification.  Download from iTunes 

Cloud costs for Exchange

The grid below illustrates the comparison between cumulative costs over time between Office 365 (cloud solution) and on-premise Exchange. In this example, we have assumed 15 users- 5 with unlimited mailboxes at $8 per user per month, 10 with 50GB mailboxes at $4 per user per month, and cloud mailbox backup for each user at… Read More: Cloud costs for Exchange »

Embedding Images

When sending images from your iPhone you can choose whether they are sent as attachments or embedded in the message. This is determined by the format of the email itself. If the email format is text the photos will be sent as attachments if the email is HTML the images will be embedded. Nowhere in… Read More: Embedding Images »

Family Internet Safety

Keeping your family safe on the Internet is a moving target. The Internet brings technology into our lives, but like the Gutenberg Press, its original purpose has been corrupted. If left unchecked, it will influence the very character of your children. To this end, I have a number of technologies and insights that can aid… Read More: Family Internet Safety »

KeePass

Passwords should never be stored in clear text, Excel or in the cloud. These are easy targets for viruses and hackers. KeePass is an open-source program that will store your passwords in an encrypted file on your Mac or PC. A pin or password is used to access your data. You can also load this… Read More: KeePass »

Covenant Eyes

Covenant Eyes – Is a web browser and service that filters content and reports internet activity for $14 a month per family. The interesting twist is that you can leave filtering off and just rely on the reporting. This was helpful in the instance where a high school filter blocked Circle and the school expected… Read More: Covenant Eyes »

Microsoft Software Assurance

Software Assurance is an optional product Microsoft offers that covers your license purchase for a period of two years; during the time the software assurance is in effect, you would be entitled to any upgrades to the covered product at no additional cost, thereby guaranteeing you are always working with the most current version of… Read More: Microsoft Software Assurance »

FBI: Tech Support Scam

The subject claims to be an employee (or an affiliate) of a major computer software or security company offering technical support to the victim. Recent complaints indicate some subjects are claiming to be support for cable and Internet companies to offer assistance with digital cable boxes and connections, modems, and routers. The subject claims the… Read More: FBI: Tech Support Scam »

Workstation as Server

Microsoft allows up to 10 concurrent connections to files shared from a local PC. This means that a small office can consider using a single workstation as a file server. Here are is our breakdown of the benefits and limitations of such a setup. Server Let’s begin by reviewing what a server does. Windows Server… Read More: Workstation as Server »

Add Exchange Email

To add your work account to your iOS device: Go to Settings > Passwords & Accounts Add Account > Choose Exchange Enter your email address and a description of your choosing At the next prompt select “Configure Manually” Enter your Windows password You will need to enter the Server, Domain and Username provided to you

Mile IQ

For tracking travel and expensing mileage there is no easier app than Mile IQ. Continuous background tracking Auto enter repeat trips Location renaming Separate personal and business Submit monthly reports Download from iTunes

IFIXIT

A great website that walks you through complicated repairs. They have detailed manuals and sell tools and parts to fix may items including iOS devices.

Genius Scan

Genius turns your camera into a scanner. It is great for capturing receipts or creating a fax quality document. Single page or batch mode Send as JPG or PDF Output to Email, iMesssage or Camera roll Recognizes the document outline and eliminates background Automatically straightens text. Download from iTunes

FBI: Spear Phishing

Instead of casting out thousands of e-mails randomly hoping a few victims will bite, spear phishers target select groups of people with something in common—they work at the same company, bank at the same financial institution, attend the same college, order merchandise from the same website, etc. The e-mails are ostensibly sent from organizations or… Read More: FBI: Spear Phishing »

Doceri

Doceri allows you to mirror and control any PC or Mac from a wirelessly connected iPad.  It is also an interactive whiteboard that can be used to create a presentation, insert images, save and edit and record a screencast video that can be saved and shared. It works with any software as the makeups are… Read More: Doceri »

Prepare for Service

When your iPhone or iPad goes to Apple for service, it is possible the data on your device can be lost. To ensure it’s recovery and a successful repair please do the following before we pickup your device: 1) Backup your Device It is possible Apple will replace your device so be sure to have… Read More: Prepare for Service »

FileBrowser

To access company files on your iOS you will need to have the VPN client setup and have “FileBrowser”  installed and configured in advance. To connect: Go to Settings>VPN>and turn it on. If prompted enter your Windows password. Once connected you will see “VPN”at the top of your device. Open the FileBrowser app and click… Read More: FileBrowser »

Speedtest

Measures the current download speed of the network you are connected to. Useful for determining the quality of your WiFi and ISP. download from iTunes

Strong Passwords

How To Choose Good Passwords From Symantec: http://www.symantec.com/connect/articles/simplest-security-guide-better-password-practices Let’s begin with what NOT to do when choosing passwords. No Dictionary Words, Proper Nouns, or Foreign Words Password cracking tools are very effective at processing large quantities of letter and number combinations until a match for the password is found, as such users should avoid using… Read More: Strong Passwords »

FBI: Reporting scams

Individuals who believe they may be a victim of an online scam (regardless of dollar amount) can file a complaint with the IC3 at www.ic3.gov.To report tech support scams, please be as descriptive as possible in the complaint including: Name of the subject and company. Phone numbers and email addresses used by the subject. Websites… Read More: FBI: Reporting scams »

FBI: Avoid BEC Scam

In October 2013, the Internet Crime Complaint Center (IC3) began receiving complaints from businesses about about trusted suppliers requesting wire transfers that ended up in banks overseas—and turned out to be bogus requests. Since then, losses from the business e-mail compromise (BEC) scam have been significant. “For victims reporting a monetary loss to the IC3,… Read More: FBI: Avoid BEC Scam »

iOS SD Card Reader

Insert SD Card into the reader and connect it you your iOS device. The Photos app should open immediately and display the photos on the card. If not open Photos and tap on Import at the bottom.  Choose individual photos then Import or Import All. You will see “import complete”, click “keep” if you want… Read More: iOS SD Card Reader »